Spire Hospitality · Internal Training
Claude Chat · Training Overview
A guide to what you will learn, how the training is structured, and what you will be able to do when you're done.
This training covers everything you need to use Claude confidently and responsibly at Spire. It takes roughly 60–90 minutes and is designed to be completed at your own pace — with hands-on exercises throughout.
Training Components
What You Will Learn · 19 Skills Across 5 Sections
01
Judgment & Accuracy
Evaluate Claude's output critically and apply your own professional judgment before acting on any response.
Skill 01
Verify Before Use
Skill 02
Know the Limits
Skill 03
Mind the Cutoff
Skill 04
Catch the Misses
02
Responsible & Secure Use
Recognize what information should never enter a prompt, apply the Code of Conduct, and know where to get help.
Skill 05
Protect Data
Skill 06
Follow the Code of Conduct
Skill 07
Know Where to Get Help
03
Prompting Fundamentals
Write clear, specific, well-framed prompts that produce useful output on the first try — and redirect precisely when Claude misses.
Skill 08
Clear Instructions
Skill 09
Show, Don't Just Tell
Skill 10
Think It Through
Skill 11
Set the Frame
04
Working with Content & Files
Upload documents, extract key information, draft and revise content, and use Claude as a high-speed analyst across any work material.
Skill 12
Bring Your Own Material
Skill 13
Use Artifacts
Skill 14
Draft, Edit, Revise
Skill 15
Analyze and Extract
05
Features & Settings
Use Web Search for current information, organize work into Projects, set preferences that persist across sessions, and manage what Claude retains about you.
Skill 16
Web Search
Skill 17
Projects
Skill 18
Styles & Preferences
Skill 19
Memory & Past Chats
How to Complete This Training
01
Read, sign, and save a PDF copy. Email your signed copy to bdoucet@spirehotels.com and carlie@spirehotels.com.
02
Work through the deck. Complete each Try It Now exercise in Claude Chat as you go.
03
Check off what you feel confident doing. Revisit low-confidence areas and reach out for assistance if needed.
04
Complete all 15 questions. Review explanations for any questions you miss.
Questions? Reach out to a member of the Owner Services team. For Claude-specific help, visit support.claude.com.